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New Member
posted Jan 30, 2022 2:18:32 PM

Paid for 2021 package but it failed to download to my computer - what can I do?

Download went properly until request for restart.  I replied yes, computer restarted, but download did not complete.

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Moderator
Jan 30, 2022 3:24:07 PM

Please contact our phone support as they will be better able to assist you. You can use the form on this page to get the right phone number to call: TurboTax Contact Us