Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    jwaz14
    New Member

    MY UP GRADE HAS BEE PROCESSING FOR OVER AN HOUR. hour. I got a e

    I purchased a upgrade turboxtax 2018 from standard to Premium 2018.  Got a e  mail that my order was received and getting message (processing your order please wait). 

    posted
    ‎October 31, 2019 12:54 AM
    last updated ‎October 31, 2019 12:54 AM
    0
    1
    1,077
    Reply
    1 Reply
    TurboTaxMary-Ann1
    Level 13

    MY UP GRADE HAS BEE PROCESSING FOR OVER AN HOUR. hour. I got a e

    Please try contacting our customer support.  Please see the following FAQ for instructions on how to do so:

    https://turbotax.community.intuit.ca/replies/3152013

    ‎October 31, 2019 12:54 AM
    0
    1,068
    Reply
    Live Full Service: Taxes Done for you! Get matched with a local tax expert who can do your taxes, start-to-finish, the same day. Start for free!

    Related Content

    feli185195
    deborstkerluk
    user99640936
    servicebydave
    radek-pilarski