Prepayment or activation code issue: Can I use a code that I paid for previously? I have a 2017 code that I am trying to use for 2017 return, and it will not work?

Our Customer Support team will be better able to assist you with getting a code to work with your 2017 tax return. Please follow the instructions below to reach an agent who can assist you with this.

https://turbotax.community.intuit.ca/replies/3152013

Neither the customer service call number or this link you posted are active. Is there any customer service available for your product?

@OldIronRanch You can contact us by phone.
To talk to our phone support team.

We're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

Thanks for choosing TurboTax.