Price reduced after purchase, what to do?

[mike77]

I purchased TurboTax Home+Business download version from your website last week for $98.99 + tax ($113.81 after tax in QC) and notice that today on the website the price was reduced an additional 10% to $87.99 + tax.

Is there any way I can get the $11 + tax difference refunded to me?? Feeling kind of ripped off right now...

Thanks.

[Sara-TurboTax · Accepted solution]

We will be honoring the lower price which was advertised. A refund of the difference you paid will be issued this week. Refunds usually take 8-10 business days to be processed.

[mike77]

Thank you, do you need my order number?

[Sara-TurboTax]

My pleasure.
I won't need any additional information, your refund process is already started 🙂

[mike77]

Great 🙂 Can I get an email confirmation just for my records?