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New Member
posted Oct 30, 2019 4:40:40 PM

Problems with saving a PDF of my return to my computer.

Its starting the download to my computer then stalling at about 50kb into the 1.8MB download.  Tried to stop the load and re-start but it does the same thing.

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4 Replies
New Member
Oct 30, 2019 4:40:42 PM

Called the help line still not solved.

New Member
Oct 30, 2019 4:40:43 PM

Would you be able to give more details? What kind of problem you are facing?

New Member
Oct 30, 2019 4:40:45 PM

Its starting the download to my computer then stalling at about 50kb into the 1.8MB download.  Tried to stop the load and re-start but it does the same thing.

New Member
Oct 30, 2019 4:40:46 PM

Are you trying to print "Print and mail" copy or Archive copy?