product refund for Turbo Tax business 2021 download

Mac user here, unfortunately I wasn't aware that the product isn't Mac compatible therefore the download is of no use to me. I have submitted 4 refund requests without any updates from Intuit. Customer care is impossible so I am resorting to the community for assistance as this has become a battle. Why does this take so incredibly long to solve?

819

Level 15

Jan 3, 2023 9:10:45 AM

Can you please advise if you made your purchase directly from TurboTax - online or did you purchase in-store? If directly from TurboTax can you please confirm that your email address associated with this account is still active so that we may reach you? Please answer with a simple Yes or No.

Thank you for choosing TurboTax

New Member

Jan 4, 2023 12:04:29 PM

yes

Moderator

Jan 4, 2023 1:25:42 PM

We just verified your account and refunds have been completed.

Thank you for choosing TurboTax.

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product refund for Turbo Tax business 2021 download