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Level 1

Purchased turbotax standard online edition at Walmart. Paid about $37. Only credited 19 when completing tax forms. Asking for $20 more. Why? I paid already. Roy Kemp

I only completed one very small return where nothing is paid nor refunded. I have another to do.  My standard online edition includes 8 returns.  The product I purchased is Standard Online Edition.

1 Reply
Level 1

Purchased turbotax standard online edition at Walmart. Paid about $37. Only credited 19 when completing tax forms. Asking for $20 more. Why? I paid already. Roy Kemp

Please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013