My son recently did his taxes using turbo tax purchased on the website. He had to use the deluxe version due to unemployment he had received. This cost him $40.00. For just the federal. Then when it came to needing the state they charged him another $40.00 for the state. This baffles me because I bought the same version from best buy and I received the federal, state and free Efile. Hold on it gets better when he E-filed they charged another $40.00 . He paid a total of $120.00. Has anyone else experienced this unexpected manipulation? In my opinion this is very sketchy business practices.
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1 Replies
TurboTaxLise
Level 13
Feb 6, 2020 7:30:44 AM
I believe you are referring to our American counterparts - please forward your concerns to them, using this link.
You are on the Canadian side of TurboTax (.ca), you will need to go to their site (.com)