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New Member
posted Feb 4, 2020 10:53:13 AM

Purchasing Turbo tax from Intuit's website

Hi,

 My son recently did his taxes using turbo tax purchased on the website. He had to use the deluxe version due to unemployment he had received. This cost him $40.00. For just the federal. Then when it came to needing the state they charged him another $40.00 for the state. This baffles me because I bought the same version from best buy and I received the federal, state and free Efile. Hold on it gets better when he E-filed they charged another $40.00 . He paid a total of  $120.00.  Has anyone else experienced this unexpected manipulation? In my opinion this is very sketchy business practices. 

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1 Replies
Level 13
Feb 6, 2020 7:30:44 AM

I believe you are referring to our American counterparts - please forward your concerns to them, using this link.

You are on the Canadian side of TurboTax (.ca), you will need to go to their site (.com)