I am sorry to hear that you were not able to download the program. I am sharing the download link and instructions below to install your TTD:
How to install TurboTax
- Click the link for the TurboTax product that you purchased.
The installer is downloaded to your computer, and the installer window appears on the screen.
- Follow the instructions on the screen, clicking Next to move through the process.
- On the Ready to Install screen, select Install.
- Once the installation is complete, select Launch TurboTax.
The Enter Licence code window appears.
- Enter your Licence code and complete the instructions on the screen.
If you bought TurboTax Online, you can go here to activate your purchase: https://activate.app.intuit.com/start
If you bought TurboTax CD/Download, you'll be asked for your Licence Code when you install the program.