Hello,
I started with EasyStep and I imported my data from 2019 tax return. After few clicks I landed on : Personal Information page.
On personal Information page I have to answer with YES or NO the question :"In addition to this final return, will the deceased file other returns for 2020?"
I am not filing a tax return for a deceased person.
The "date of death" field is empty.
Why I have to answer then this additional question since I am not filing a tax return for a deceased person?
This seems to be a bug.
What should I do in order to continue?
Thank you!
Anyone?
I need help from Turbo tax!
This seem to be a bug. I cannot continue my return without answering a question which is not related to my tax return.
Please help!
Thank you!
I also have the same problem, have you figured out how to bypass this bug?
Hello Cath3646 ,
I have not figured out how to bypass this bug.
I called TurboTax twice regarding this issue. The first time they told me that they will investigate and get back to me.
Since nobody called me back, after a week or so I called TurboTax again.
I told the agent that I believe this is a bug.
After reading multiple times the question, the agent advised me to answer NO and continue with the return.
So I did. I hope TurboTax won't blow up somewhere else (because of that answer) and I will be able to submit my returns.
Best regards:
An update:
- I just launched TurboTax and it prompted me for an update.
I applied the update and after the update I noticed that the bug I described in my previous posts has been fixed.
The current version of TurboTax is: 00.01.51 Build 5007. 068G20
I do not know what exactly was my previous version, but with this one, the bug has been resolved - I do not get that question anymore and I can continue with my return!
@TurboTax - Thanks for fixing the bug!
wishrecord
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