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I clicked "Upgrade to the Live Full Service" but would like to move back to my original plan ("Live Assist & Review Self-Employed option"). How can I do this?
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I clicked "Upgrade to the Live Full Service" but would like to move back to my original plan ("Live Assist & Review Self-Employed option"). How can I do this?
Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.
To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.
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I clicked "Upgrade to the Live Full Service" but would like to move back to my original plan ("Live Assist & Review Self-Employed option"). How can I do this?
Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.
To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.
- Mark as New
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I clicked "Upgrade to the Live Full Service" but would like to move back to my original plan ("Live Assist & Review Self-Employed option"). How can I do this?
Thanks for the kind clarification. Best.