Unfortunately, there is no way to downgrade a TurboTax return. You would need to create a new return to go back to the original product.
To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.
FYI: There have been changes made to TurboTax Online. Please see these TurboTax FAQs for more information:
CS332
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Independent Tax Filer
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jonathan_b_00
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simardeep-kb
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ivan4b2006
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