I hope this clarifies it for you.
Footnote: We at TurboTax want to encourage you and your close family to take all necessary precautions to ensure your safety. Please review the articles provided below for more information during these difficult times:
This information is not available when you start. It is totally not clear until you get to the end and they charge you double what you are expecting.
And, thanks for hanging up on me when I called to ask. Jerks.
@akimilarson2 - Sorry to hear that your experience with customer service was less than optimal. When you are on our website it clearly states $19.99 per return for our TurboTax Online version. We offer our TurboTax Basic which is a download version that is good for 4 returns for $19.99.