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In 2022 I paid to have Assist & Review pkg. I did not receive any assistance at all and wasted $124.30. Why did this happen?

 
3 Replies

In 2022 I paid to have Assist & Review pkg. I did not receive any assistance at all and wasted $124.30. Why did this happen?

Did you contact Assist & Review with questions and to review your income tax returns before  you filed? That is the service you paid for.

 

Thank you for choosing TurboTax.

In 2022 I paid to have Assist & Review pkg. I did not receive any assistance at all and wasted $124.30. Why did this happen?

I was not aware that I had to contact someone.  Last time I used this I was contacted.  Total waste of $$ and a way to take advantage of Seniors.  Not happy at all.  Can I get some form of credit since this did not happen.

Thx.

In 2022 I paid to have Assist & Review pkg. I did not receive any assistance at all and wasted $124.30. Why did this happen?

A refund request as been sent as you requested. 

Thank you for choosing TurboTax.