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muymalo2
New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

They demand a code which I dont have, and there are no other options in the window!
1 Best answer

Accepted Solutions
IntuitJacquelyn
New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

If you don't have a prepayment or activation code, click Continue and you'll be taken to the page to enter your payment details.

View solution in original post

5 Replies
IntuitJacquelyn
New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

If you don't have a prepayment or activation code, click Continue and you'll be taken to the page to enter your payment details.

View solution in original post

bcarpenter8
New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

Just keeps asking for a prepayment or activation code
Leeanne-TurboTax
New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

Good morning,
Clear your cookies and/or History.  Sometimes security features are set so high, that they block payment screen and Netfiling.  You may have to turn off your firewall and anti-virus programs until payment and Netfile are completed.  Log back into your account.  You should now be able to enter your payment or payment code.  
Thank you for your question.
Leeanne@TurboTax
ralbhl5051
New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

How do I get my code

TurboTaxBrenda1
Moderator

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

If you do not have a prepayment code you can look further down on that page and click on continue. Then you will enter your payment.

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