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shadowsteve
Returning Member

Updating older versions of Turbotax

I reinstalled 2012 & 2013 from CD but I can't update the software online and get TT810 error and it says to download it. I have the key code and put it in. I searched and couldn't find anything. I need to open older year files. How do I do this?

4 Replies
DenseffGeorge
Level 2

Updating older versions of Turbotax

You can try this:

 

  • Online
  • Updates
  • Check that you do not have an internet connection and want to update on your own.
Glahe01
Returning Member

Updating older versions of Turbotax

This answer does not make sense to me. The question is about downloading updates for earlier versions. Where are the downloads listed?

TurboTaxGinette
Moderator

Updating older versions of Turbotax

Please go to our TurboTax link: File past years' taxes to download 2015-2019 Online and Download software.

 

For more information here is our TurboTax FAQ: Where can I access the online edition of TurboTax for previous tax years?

 

Here is a Canada Revenue Agency (CRA) link for Tax packages for all years.

 

Thank you for choosing TurboTax.

shadowsteve
Returning Member

Updating older versions of Turbotax

What about years prior to 2015? Does that mean any returns from 2014 and prior are inaccessible because I changed computers and reinstalled TT for the CD?

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