I reinstalled 2012 & 2013 from CD but I can't update the software online and get TT810 error and it says to download it. I have the key code and put it in. I searched and couldn't find anything. I need to open older year files. How do I do this?
Please go to our TurboTax link: File past years' taxes to download 2015-2019 Online and Download software.
For more information here is our TurboTax FAQ: Where can I access the online edition of TurboTax for previous tax years?
Here is a Canada Revenue Agency (CRA) link for Tax packages for all years.
Thank you for choosing TurboTax.