Updating older versions of Turbotax

[shadowsteve]

I reinstalled 2012 & 2013 from CD but I can't update the software online and get TT810 error and it says to download it. I have the key code and put it in. I searched and couldn't find anything. I need to open older year files. How do I do this?

[DenseffGeorge]

You can try this:

• Online
• Updates
• Check that you do not have an internet connection and want to update on your own.

[Glahe01]

This answer does not make sense to me. The question is about downloading updates for earlier versions. Where are the downloads listed?

[TurboTaxGinette]

Please go to our TurboTax link: File past years' taxes to download 2015-2019 Online and Download software.

For more information here is our TurboTax FAQ: Where can I access the online edition of TurboTax for previous tax years?

Here is a Canada Revenue Agency (CRA) link for Tax packages for all years.

Thank you for choosing TurboTax.

[shadowsteve]

What about years prior to 2015? Does that mean any returns from 2014 and prior are inaccessible because I changed computers and reinstalled TT for the CD?