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New Member
posted Oct 31, 2019 1:28:13 AM

Sign in difficulties ?

have signed in after some difficulty multiple times stp have started files for me and my spouse stp only to find i had to ctc cra re address and province change stp when i tried to return to existing file ,found i was starting a new one in error stp when i tried to create my own access code worked only one time then system did not recognize stp pls ctc mefor assistance thanx

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2 Replies
Level 15
Oct 31, 2019 1:28:15 AM

Please note that we have removed your name and phone number as this is a public forum.

Level 15
Oct 31, 2019 1:28:16 AM

If you are using a MAC computer you must use our Online version since our CD/Download version is not compatible with MAC computers.

If you are using TurboTax Online - You should try using a different browser to see if that will help. If you are still experiencing issues please contact our customer support

https://turbotax.community.intuit.ca/replies/3152013