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New Member
posted Jan 16, 2021 1:24:42 PM

Software

Not sure if this is the place to ask.....

I have been a user of TurboTax for many years up to and including 2019.  The software that was used was the TurboTax Standard.  I have not received the usual email indicating its availability and request for payment.  I no longer have access to the email used by the company in past years.

 

It appears from my search of the website that this process may have changed.  May I be provided with the new options and process.

Thank you.

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1 Replies
Level 15
Jan 16, 2021 1:26:04 PM

This is the TurboTax US user community website.
Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca