The system will not prompt for payment

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Note: If you are using TurboTax Free, you don’t have to pay, but you still have to go through the payment step to get to the print option or to use NETFILE.

After you sign in, TurboTax lists all of your tax returns on the Great to see you again! step. If you are not on this step, do the following:

• On the left-hand navigation bar, select My Returns.
• Select View all tax returns.

The Great to see you again! step appears.

1. Select Continue next to the return you’d like to pay for.
2. In the upper-right area of TurboTax, select Find. (The Find option becomes available after you’ve completed the Setting up section of your return.)
3. In the Find window, type “CRA.”
4. From the list of search results, select CRA Online Mail, then select Go.
5. On the Just a few steps left and we'll file your return step, select the Start button next to Review your order. The Secure checkout step appears.
6. Follow the instructions below for your situation:
   1. If you are not using a Coupon Code:
      1. Enter your payment info, then select Continue.
   2. If you are using a Coupon Code:
      1. Enter your payment info, then enter you Coupon Code number in the Coupon Code box located below the Order Summary box and click on Apply code.

TurboTax takes you back to the Just a few steps left and we’ll file your return step. Payment is complete.

Note: Paying for your return does not file your return to the CRA.

Thank you for choosing TurboTax. If you have further questions, please feel free to contact us