There is a charge on my Visa for 20.05 on Feb 16,2024. I'd like to know what it's for.

We do not have anything on file with any charges since 03/04/23. Can you please verify what it says beside the charge? 

Thank you for choosing TurboTax.

Intuit Canada ULC Edmonton, AB   −$20.05

Would you have used Quickbooks? 

I have never used Quick books

Okay, thanks- I have this being invesitgated. I will get back to you as soon as possible.

FYI - I have been on the phone for almost 2 hours trying to rectify this.  NOBODY has been able  to help in any way.  It's unbelievable.  They have agreed that I shouldn't have been charged, but won't refund my Visa.  Told me to call the bank and try to do it myself.  I said I would, but asked to have an email confirming from Intuit that I should not have be charged to verify for the bank - they refused!!!  No one knows what to do or who should take care of it - I'm so shocked that  a company that has our SIN, bank info, credit card info, and access to our CRA can't handle such a simple clerical error!!!  This is scary, actually!  

I have sent you an email. 

Yes, thank you.  I replied.

I have the same issue - charge for $301.72.  Can you please help me identify this?

Can you please clarify what it says next to the charge on your credit card?

The transaction description is INTUIT CANADA ULC, Edmonton, AB

We just sent you an email 🙂 

We have resolved the issue and confirmed that the payment was made for an Intuit product. 

Thank you for choosing TurboTax.

I also have a charge for $381.57 on my visa from "Intuit Canada ULC Edmonton" on February 19, 2024. I have used the 'look up a charge' feature and it says the charge is not found.  I cannot find any record or receipt for such a charge. I'd appreciate some clarification please.

@laura_olad There isn't any amount shown for that date for TurboTax? Do you use any other Intuit products, like QuickBooks? 

Yes I have Quickbooks, and that charge is on my VISA correctly for February. My Quickbooks subscription comes on my statement as "INTUIT QBooks online [phone number removed]"

I have not used any other Intuit products. This unknown charge, like other's in this thread is from "Intuit Canada ULC Edmonton"

It seems several other people here have found resolution through this message board so I'm hoping for the same!

Thanks,

Laura

@laura_olad Unfortunately, we don't see any charges for that date. Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

Thanks for looking. I see others in this thread have had a similar charge - is "Intuit Canada ULC Edmonton" a legitimate billing name for an Intuit product?

I figured it out. The charge is from Mailchimp. Every statement the charge comes from "Intuit Mailchimp" but randomly in February it came from "Intuit Canada ULC Edmonton" 

Annoying, but mystery solved.