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New Member
posted Oct 30, 2019 6:16:47 PM

This return should be free. I entered all the information manually and did not request any upgrade. Why am I being charged $9.99?

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Level 13
Oct 30, 2019 6:16:49 PM

You may have accidentally clicked on TurboTax Free Plus.  You will need to start over and make sure that you haven't selected Plus.  Use this link, https://ww2.2017.turbotaxonline.intuit.ca/.