Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Feb 19, 2024 8:29:16 AM

This year we have a new box "15" for T4A's. That NUMBER is to be entered into the return, on the online version it is not a number. Why doesn't Turbo Tax use a number?

Turbo Tax is not applying the information in the same manner as the T4A. I have called, did not get a person who understood the issue.

0 3 396
1 Best answer
Level 15
Feb 19, 2024 9:35:57 AM

As per the CRA:

 1:Not eligible to access any dental care insurance, or coverage of dental services of any kind

2:Payee only

3:Payee, spouse and dependent children

4:Payee and their spouse

5:Payee and their dependent children

 

Thank you for choosing TurboTax.

 

 

 

 

 

3 Replies
Moderator
Feb 19, 2024 9:19:44 AM

We are aware of this issue, please note that box 15 has the dental insurance listed in order and therefore choose which one you need to enter. If you have number 2 listed you would choose Payee, our team is working hard on having this resolved at our next update.

 

Thank you for choosing TurboTax. 

Level 2
Feb 19, 2024 9:25:20 AM

 Well this is the first time that there is acknowledgement of this issue. I have two T4A's, I have a 1 & a 3 (no #2). Now Turbo Tax doesn't even have to acknowledge which number is for which plan, just give a 0-3 numeral option to enter data. The information is on the T4A.

Level 15
Feb 19, 2024 9:35:57 AM

As per the CRA:

 1:Not eligible to access any dental care insurance, or coverage of dental services of any kind

2:Payee only

3:Payee, spouse and dependent children

4:Payee and their spouse

5:Payee and their dependent children

 

Thank you for choosing TurboTax.