Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 29, 2023 1:10:44 AM

Transfer from previous year not working, has me sign in, takes me back start, asks about transfer again, i say yes, it has me sign in + make new password, cylce continues

definitely seems to be a glitch, anyone else having this issue?

0 4 1000
4 Replies
Moderator
Jan 29, 2023 9:50:19 AM

We are currently having an issue with not being able to carry forward prior years’ tax information to a new return. Our product development team is working on resolving this issue and will have it resolved ASAP.

 

We apologize for the inconvenience.

Moderator
Jan 30, 2023 9:58:27 AM

The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022. 
Thank you for your patience. 
 

New Member
Apr 6, 2024 4:55:48 PM

Same thing for me this year.  Trying to transfer 2022 into 2023 but I keep going around in circles.

Moderator
Apr 6, 2024 5:13:00 PM

@kletain Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.