☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 25, 2025 5:17:05 AM

tried to net file my address was wrong but i have updated it on the CRA portal

I am locked out now what to do next

0 1 95
1 Replies
Moderator
Mar 25, 2025 11:47:59 AM

You will need to contact the Canada Revenue Agency (CRA) and ask for your NETFILE account to be unlocked.

 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency