Trying to upgrade to home and business. I get message: 20 returns have to be for income over $25000 and 0 returns for under $25000. Why am I getting this message?

Everywhere I read it says you can do 12 and 8 of each, so why is this message saying all 20 have to be for over $25000?

1743

Level 15

Oct 31, 2019 1:52:22 AM

Where are you seeing this message?

New Member

Oct 31, 2019 1:52:24 AM

After the upgrade, when I go to open the program

Level 15

Oct 31, 2019 1:52:25 AM

If you upgrade from Standard or Premium to Home & Business then you will be able to do 12 over 25K and 8 under. Usually when you purchase 20 returns then it is 20 over 25K.

The total returns you can do on your computer is 20 returns in total.

New Member

Oct 31, 2019 1:52:27 AM

But I don't want to do 20 returns over $25k. I just want to do one over 25 and one under 25

Level 15

Oct 31, 2019 1:52:28 AM

You can do 1 over and 1 under as long as you have never completed 20 returns on your computer this year.

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Trying to upgrade to home and business. I get message: 20 returns have to be for income over $25000 and 0 returns for under $25000. Why am I getting this message?