The online application won't allow me to advance since I accidentally clicked on the option to pay 10$ and save my files for 7 years, but when I saw that it only accepted credit card, it wouldn't let me go back. When I did manage to get to previous pages, I would try and advance like normal but once the CRA page starts to load I get redirected to the payment page and it won't let me skip if, EVEN THOUGH the free option was beside the 10$ lik I had clicked. Please help me fix this, i only have 6 days left to file my taxes and don't want to have to rush and restart with UFile.
Unfortunately, you'll either need to start a new return or pay the $10 to be able to file the return you've prepared and then call us for a refund.
Here's how to start a new return: https://turbotax.community.intuit.ca/replies/3288128
And here's how to reach us by phone for a refund: https://turbotax.community.intuit.ca/replies/3152013