TurboTax Standard - Once the EasyStep Interview is complete all pages are now Greyed Out ?

Hi folks,

I went through the Easy Step process and it Downloaded my forms from Revenue Canada.

After that I could not enter RRSP and other details, other than directly in the forms themselves.

Now when I try to go back to the Easy Step Pages, they are all greyed out.

How do I enable them again so that I can enter additional data ?

1824

Intuit Alumni

Mar 14, 2024 8:11:20 AM

Even if you are using the Desktop/Download software, please clear your cache/cookies, sign out of your return then restart your computer.

Thank you for choosing TurboTax.