Hi There,
Our free product doesn't allow upgrades this year as it was designed to deliver a completely FREE experience. You will have to go on our website to purchase the product and start your return from there. To save yourself time, I suggest you print/save as PDF the information you've entered so far then re-enter it once you've purchased our product.
Hope this helps!! Many happy returns!!
Hi There,
Our free product doesn't allow upgrades this year as it was designed to deliver a completely FREE experience. You will have to go on our website to purchase the product and start your return from there. To save yourself time, I suggest you print/save as PDF the information you've entered so far then re-enter it once you've purchased our product.
Hope this helps!! Many happy returns!!
Hi - I purchased the Turbo Tax Basic version ($10) from the store. Installed it and then realized I needed to upgrade. The Upgrade link from Turbo Tax basic version doesn't work either - and that is from the version that was not free. Very frustrating!
this is crazy ... i'm going back to H & R Block, too frustrating and time consuming!