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New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

They demand a code which I dont have, and there are no other options in the window!
1 Best answer

Accepted Solutions
New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

If you don't have a prepayment or activation code, click Continue and you'll be taken to the page to enter your payment details.

View solution in original post

3 Replies
New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

If you don't have a prepayment or activation code, click Continue and you'll be taken to the page to enter your payment details.

View solution in original post

New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

Just keeps asking for a prepayment or activation code
New Member

Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!

Good morning,
Clear your cookies and/or History.  Sometimes security features are set so high, that they block payment screen and Netfiling.  You may have to turn off your firewall and anti-virus programs until payment and Netfile are completed.  Log back into your account.  You should now be able to enter your payment or payment code.  
Thank you for your question.
Leeanne@TurboTax