Used Free version for my tax return as it is very simple. All seemed ok & I netfiled. Downloaded pdf was empty, all data is gone & I can't access 2018 filed return???

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Moderator

Oct 31, 2019 1:40:16 AM

If you can't find your return, there are a few possible reasons why: https://turbotax.community.intuit.ca/replies/2648026

Once you have found the return, please try to download the PDF again. If the same problem occurs, please try clearing your browser cache or using a different browser. https://turbotax.community.intuit.ca/replies/2647843

If you are using a mobile device, try using a laptop or a desktop pc if you have one available.

Here is how you can print a copy/get a pdf of your tax return in TurboTax Online: https://turbotax.community.intuit.ca/replies/2648070

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Used Free version for my tax return as it is very simple. All seemed ok & I netfiled. Downloaded pdf was empty, all data is gone & I can't access 2018 filed return???