☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 20, 2024 4:47:49 PM

When I install Turbo Tax 2023, I got error 1310 message: “Error writing to file : C:\Program Files (x86)\TurboTax 2023\chrome_elf.dll. Verify that you have access to ..”

It asked me to verify that I have access to that directory. What does it mean?

0 1 2557
1 Replies
Moderator
Mar 20, 2024 4:57:30 PM

Are you using the CD? If so, please try using the download from our website instead. You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). 

 

Also please make sure that there is no anti-virus or security software blocking the program.