I keep receiving the same error message. My account is not locked with Canada Revenue Agency. I've checked all my entire income tax paperwork. Still cannot file my tax return..
Your federal return was not accepted by the CRA
Your account is locked. If you need assistance, please contact us
Can you please help me soon as possible. I appreciate your assistance.
All I see is "Contact Us" If you are using TurboTax Online- Please change your browser to see if it helps and if not, please try to clear your cache- https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-hist...