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oneill
New Member

When I try to install the program (build 7005) I get an "Error 1317. An error ocurred while attempting to create the directory c:\programData\Microsoft\Windows\StartMenu

 
2 Replies
Aijaz-TurboTax
Level 3

When I try to install the program (build 7005) I get an "Error 1317. An error ocurred while attempting to create the directory c:\programData\Microsoft\Windows\StartMenu

Hi,

This is a windows error and looks like the necessary permission is not present for the drive where installation is attempted. There is a similar problem whose solution is provided in microsoft's site. Can you please try it and see if it solves the problem?

https://support.microsoft.com/en-in/help/872903/you-may-receive-an-error-1317-error-message-when-you...

There is a similar solution - https://erwinhelp.zendesk.com/hc/en-us/articles/235239767-When-installing-erwin-DM-get-error-Error-1...

TurboTaxMary-Ann1
Moderator

When I try to install the program (build 7005) I get an "Error 1317. An error ocurred while attempting to create the directory c:\programData\Microsoft\Windows\StartMenu

It may be best to speak to a TurboTax specialist.

https://turbotax.community.intuit.ca/replies/3152013

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