Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 31, 2019 4:42:50 AM

Why am i getting charged for both primary and premium plans? All I need is the primary.

I signed up for the Turbo tax Primary plan for 19.99 and am getting charged for both the Primary and the Primary Premium pack for an additional 49.99? All I have to submit are two pension income slips. Cheaper to go to an accountant.

0 1 912
1 Replies
Moderator
Oct 31, 2019 4:42:51 AM

Please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013