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    gordonheron
    New Member

    Why did turbo tax upgrade my submission from standard to premium? I declined all prompts to upgrade.

     
    posted
    ‎June 28, 2020 11:59 AM
    last updated ‎June 28, 2020 11:59 AM
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    TurboTaxBrenda1
    Level 15

    Why did turbo tax upgrade my submission from standard to premium? I declined all prompts to upgrade.

    TurboTax can't upgrade your return on its own or add any services without someone clicking that they accept. This can happen to anyone- that something was clicked accidentally.

     

    Please contact our customer service for assistance or you can choose to contact us via private message on Facebook or Twitter. 

    ‎September 24, 2020 12:22 PM
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