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epa
Level 1

Why did Turbo Tax wants me to buy additional return. I only net file 5 in one computer. Three are just a duplicate because my computer crashed.

I did 8 returns in one computer but 3 of them are not net filed yet. Then my computer crashed. I downloaded the installation key code to another computer. I redo 3 which I did not send to CRA yet but already saved to PDF. Turbo tax said I need to buy additional returns.

1 Reply
Level 1

Why did Turbo Tax wants me to buy additional return. I only net file 5 in one computer. Three are just a duplicate because my computer crashed.

Please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013