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New Member
posted Oct 29, 2019 5:50:51 PM

Why do I have to pay if I don't have any income?

We were told this was free so why do we have to pay? Plus I have no income just my hubby so why is it asking for us both to pay?

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1 Best answer
New Member
Oct 29, 2019 5:50:52 PM

If you are doing a spousal return, both must be paid for.  If you file separately, you might have yours done free.  Your husband will probably have to pay as he will have a spousal amount to claim, and possibly medical and/or other deductions. You can begin two separate returns and input any carry forwards manually.  Then delete the older return.

7 Replies
New Member
Oct 29, 2019 5:50:52 PM

If you are doing a spousal return, both must be paid for.  If you file separately, you might have yours done free.  Your husband will probably have to pay as he will have a spousal amount to claim, and possibly medical and/or other deductions. You can begin two separate returns and input any carry forwards manually.  Then delete the older return.

New Member
Oct 29, 2019 5:50:53 PM

Now this is stupid, if I have to do the work manually and the fact that I encountered so many errors inputting data because this site really needs better developers, looks like it was outsourced to another country.

New Member
Oct 29, 2019 5:50:55 PM

BIGGEST RIP OFF EVER!!!!!

New Member
Oct 29, 2019 5:50:56 PM

It does state right on the purchase page, that each return must be paid for.

New Member
Oct 29, 2019 5:50:58 PM

So, if I buy the CD version and install on my mac with windows software I can do my spousal return for free?  BUT, if I use online services I pay for both returns?  The first method is a royal pain....the second makes more sense for Mac users but is more expensive.  Why doesn't Turbo Tax make it easier for Mac users to use their products????

New Member
Oct 29, 2019 5:50:59 PM

The CD version is also good for 8 returns over $25,000, and twelve more under that amount, so I do four family returns, and four returns for other people who donate to the cause. While I don't think this software should be used in a business environment, it does have the ability to pay for itself.

New Member
Oct 29, 2019 5:51:01 PM

I already split the couple as suggested above, and I'm still being charged even though there is only T4 income under $20,000.  What now?