Why do I have to pay if I don't have any income?

[barbsie-ann]

We were told this was free so why do we have to pay? Plus I have no income just my hubby so why is it asking for us both to pay?

[Delphision · Accepted solution]

If you are doing a spousal return, both must be paid for.  If you file separately, you might have yours done free.  Your husband will probably have to pay as he will have a spousal amount to claim, and possibly medical and/or other deductions. You can begin two separate returns and input any carry forwards manually.  Then delete the older return.

[glemire311]

Now this is stupid, if I have to do the work manually and the fact that I encountered so many errors inputting data because this site really needs better developers, looks like it was outsourced to another country.

[morocksonah]

BIGGEST RIP OFF EVER!!!!!

[Delphision]

It does state right on the purchase page, that each return must be paid for.

[ksmcgachy]

So, if I buy the CD version and install on my mac with windows software I can do my spousal return for free?  BUT, if I use online services I pay for both returns?  The first method is a royal pain....the second makes more sense for Mac users but is more expensive.  Why doesn't Turbo Tax make it easier for Mac users to use their products????

[Delphision]

The CD version is also good for 8 returns over $25,000, and twelve more under that amount, so I do four family returns, and four returns for other people who donate to the cause. While I don't think this software should be used in a business environment, it does have the ability to pay for itself.

[themadviking2013]

I already split the couple as suggested above, and I'm still being charged even though there is only T4 income under $20,000.  What now?