Solved: Why does it not install

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New Member

Why does it not install

I just purchased this today at Staples and tried to install it.  It does not automatically download and when I went to computer and tried to install it, it just sits there and does nothing.  I have used this product for many years and this is the first problem I have ever had with it.

1 Best answer

Accepted Solutions
Highlighted
New Member

Why does it not install

Is this a disc version?  What is the product you are trying to install?

View solution in original post

14 Replies
Highlighted
New Member

Why does it not install

Is this a disc version?  What is the product you are trying to install?

View solution in original post

Highlighted
New Member

Why does it not install

Have you managed to get it installed?
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New Member

Why does it not install

No
Highlighted
New Member

Why does it not install

Can you tell me what you did to make the install work for you?

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New Member

Why does it not install

It finally installed. Thank you.
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New Member

Why does it not install

Great.  Computers can be tricky things. 🙂
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New Member

Why does it not install

I bought the CD from Costco today for the Home and Business version of the 2019 tax year program.   I put it into the CD drive, but nothing happened.  Any ideas and suggestions?

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Moderator

Why does it not install

@19281120,

 

If you are having issues with the installation of TurboTax from the CD, please use the following link where you will be able to download and install the version you have purchased.

 

https://turbotax.intuit.ca/product/download/index.jsp

 

 

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New Member

Why does it not install

Yes it is a disc turbotax 2019