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New Member
posted Oct 30, 2019 6:19:41 PM

Why does the software not to update?I have reinstalled repeatedly.Very disappointing software,won't update,saves files automatically to admin user not current user, .

# xxxxxxxxx 

As per above.


Best Regards,

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1 Replies
Level 15
Oct 30, 2019 6:19:42 PM

If you are having issues updating your software you may want to try to uninstall TurboTax from your computer and use the following link to download your software using the same IKC code and please note that you will NOT lose any of your information that was entered into your income tax return.

https://turbotax.intuit.ca/product/download/index.jsp