Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 19, 2020 12:02:43 PM

Why is it telling me that my spouse's SIN is the same as mine.. I've tried many of times and they are definitely different.. Any suggestions?

0 2 602
2 Replies
Moderator
Apr 24, 2020 11:26:42 AM

Basically you’ve entered something that TurboTax doesn’t like, and it gives out a poorly worded error. To resolve this issue, please select everything that is in the SIN box and delete it. Then re-type your SIN, making sure to use only numbers and no special characters or spaces. There should be total of 9 numbers. Ex: 123456789

Returning Member
Feb 26, 2022 8:59:23 AM

I have the same problem. Have re-entered both numbers several times. Still the same error.