Why is my code not working

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user100116845
New Member

Why is my code not working

 
3 Replies
TurboTaxLise
Moderator

Why is my code not working

I am going to assume you are referring to your activation code, which may or may not include 8 returns:

 

A few things to keep in mind while using this 8 pack Standard online code: 

  • All 8 tax returns must be completed in the same online account, otherwise, the code will not work. 
  • Standard Edition only: If you accept any upgrades or promotional offers while doing your tax return, this will create a surcharge at the end, on the payment screen. 

If this is not what you are referring to please reach out to us via "private message" on our Facebook or Twitter page with more detailed information. Thank you!

user100116845
New Member

Why is my code not working

I bought the standard version and have only done myself and husband

cokacachfa
New Member

Why is my code not working

I purchased from Costco they have advised me to contact you for assistance

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