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New Member
posted Oct 30, 2019 9:33:50 AM

Why "Quebec" is not available on the selection for "where did you live at the end of the year"? (UPDATE: Actually seems an issue only with Firefox!)

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1 Best answer
Moderator
Oct 30, 2019 9:33:51 AM

I am sorry to hear that you are having this difficulty. Quebec is some ways down the list. If you can’t scroll down, click on the drop down menu and press the Q key on your keyboard. Then click to the side on a blank (white) part of the screen to keep Quebec selected.

If you still don’t see Quebec as an option, try clearing your browser cache: https://turbotax.community.intuit.ca/replies/2647843


2 Replies
Moderator
Oct 30, 2019 9:33:51 AM

I am sorry to hear that you are having this difficulty. Quebec is some ways down the list. If you can’t scroll down, click on the drop down menu and press the Q key on your keyboard. Then click to the side on a blank (white) part of the screen to keep Quebec selected.

If you still don’t see Quebec as an option, try clearing your browser cache: https://turbotax.community.intuit.ca/replies/2647843


New Member
Oct 30, 2019 9:33:53 AM

Thank you Susan! Actually the issue came from Firefox, showing Ontario as the last option available! Solved when I used Chrome! 🙂