Why, when I paid on line for my 2014 Turbo Tax and the charge has appeared on my credit card statement, have I heard nothing from Intuit?

[IntuitJacquelyn]

Can you clarify please? Are you saying you never received an email receipt of your purchase?

[the_zorns]

That is correct.

[IntuitJacquelyn · Accepted solution]

Ok, you will need to contact TurboTax Support to get this sorted. You have a couple options.
1. Contact Support https://support.turbotax.intuit.ca/contact/ (wait times are high right now but calling in the morning or evening is a short wait typically)
2. Private message us on our Facebook page (https://www.facebook.com/TurboTaxCanada)