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New Member
posted Apr 21, 2020 8:35:31 AM

Windows download not compatible

I purchased a download to prep taxes from 2017 and it requires Windows. This will not work with my Chromebook. Is there a download available that's compatible with Chromebook? 

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1 Replies
Level 15
Apr 21, 2020 8:37:48 AM

The TurboTax software can only be installed on a computer using either the Windows or Apple Operating Systems.

 

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

 

You can use the TurboTax online editions - https://turbotax.intuit.com/personal-taxes/online/