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New Member
posted Oct 31, 2019 12:42:18 AM

Wont download when double clicking on standard version

i bought cd....went to download page and doubleclicked on standard version but itwont download.....why?  i tried other versions and it doesnt download.

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2 Replies
Level 15
Oct 31, 2019 12:42:20 AM

What type of device or computer are you trying to download to?

Level 15
Oct 31, 2019 12:42:21 AM

As it very difficult to troubleshoot from this online forum, our Customer Support team will be better able to assist you with this. Please follow the instructions below to reach an agent who can assist you with this.

https://turbotax.community.intuit.ca/replies/3152013