My product subscription, it is supposed to show that I have an active subscription and scheduled to receive my 2015 software. My credit card info are up to date. Why?

[Sara-TurboTax]

Would you mind confirming that you need assistance from TurboTax Canada?

[Delphision · Accepted solution]

If you go to www.turbotax.ca and click on the orange sign in button, you will see an option to log into your Advantage account.  You will be able to check to see what you have ordered, check the cost, and check what it can do.  All of the products are changed this year.  Orders are expected to go out mid-January.