Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Dec 11, 2021 12:26:38 PM

WTF is the matter with Intuit?

Received an email yesterday, Turbotax 2021 is available at several stores (about ten were listed).

So in Edmonton Alberta today I visited Staples, Best Buy, and CostCo.  Not only did nobody have it, the CostCo person told me they will not receive any until the end of January! 

Thanks Intuit, for wasting half a day while I drove all over town to try to buy your product which you said was available.

0 3 556
3 Replies
Returning Member
Dec 11, 2021 12:31:33 PM

The email is from TurboTax <[email address removed]> dated December 10, 2021.

Returning Member
Dec 11, 2021 12:33:28 PM

That's cute how they remove their own email from a post. 

 

e dot turbotax dot intuit dot com and thanks for nothing Intuit

Level 6
Dec 15, 2021 12:59:22 PM

We are sorry that you went to retailers who do not have our product in stock as of yet. Please verify online at the stores listed in the email sent to see who has them available. I see that Staples have them in stock.