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New Member
posted Mar 1, 2024 12:29:46 PM

You are asking for payment but im under 25 and didnt use expert services should not be a charge

0 11 1066
11 Replies
Moderator
Mar 1, 2024 12:35:41 PM

There is a charge of $15 this year, if you are under 25 and have more than just a basic return then there will be a charge of $15 - the good news is that even if you upgrade the upgrades don't cost anymore than your original $15.

 

Thank you for choosing TurboTax.

New Member
Mar 2, 2024 1:13:34 PM

Not the original poster, but the only difference from the free return I filed last year is that I'm claiming FHSA benefits. Does that make it "no longer a basic return"?

Moderator
Mar 2, 2024 1:44:25 PM

@na_9 FHSA contributions are treated like RRSP contributions, which are included in the free version.

New Member
Mar 2, 2024 1:54:44 PM

Hi Susan, thanks for the reply. The only non-default elements I'm claiming are RRSP and FHSA deductions, and some charitable donations. The FHSA is the only difference from last year, when I filed for free.

 

To clarify my own situation, see the below screenshots. The first shows all of the details I'm claiming; the second is the following screen, which doesn't seem to allow me an option not to choose the $15 option.

 


Moderator
Mar 2, 2024 2:10:24 PM

@na_9 Charitable Deductions are not included in the Free version. Also, last year we had a promotion that made TurboTax Online free for anyone 25 and under, but this year there is a discount instead. So if even if you had self-employment income, TurboTax Online would have been Free last year.

 

Please see this TurboTax FAQ for more information on who can use Free:

Who can file for free using TurboTax?

 

New Member
Mar 2, 2024 2:20:36 PM

Thank you for the info.

 

I removed the Charitable Donations from my return, so the first page now looks like this:

 

However, the next page still seems to force me to choose the $15 Deluxe option, with no options but "Continue" or "Back". Is there anything else I'm still missing?

Moderator
Mar 2, 2024 2:35:17 PM

Click the back button and then skip over the donations page by selecting something from the left side menu.

New Member
Mar 2, 2024 2:55:47 PM

It was too early in the return to navigate via the left side menu, but starting a new return from scratch and saying no charitable donations fixed the issue. Thanks for the help!

New Member
Mar 27, 2024 3:13:20 PM

hi, 

 

I am under 25 and got charged $100! my brother is under 25 as well as it is not coming up as $15 when we go to pay.

Moderator
Mar 27, 2024 3:26:15 PM

Do either of you have spouses/partners that are over 25? Both you and your spouse/partner must be 25 years old and younger as of December 31, 2023 to be eligible (birthday must be on or after January 1, 1998).

 

Also, the promo price doesn't include the Premium Pack (Audit Defence) add on, FullService, TurboTax CD/Download, or TurboTax Online for previous years.

New Member
Mar 27, 2024 3:31:31 PM

Oh i see we have been selecting full service. Thank you