Solved: You need to sign back into TurboTax using the same...

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I started entering my T4 information my session time out and when I logged back in the information was gone. How do I get it back.

 
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New Member

I started entering my T4 information my session time out and when I logged back in the information was gone. How do I get it back.

You need to sign back into TurboTax using the same username and password you used when you signed in and started your return: https://ww1.2017.turbotaxonline.intuit.ca/?_swlg=en

The info on the page you were on (T4) might not have saved because info saves when you move between pages. But, everything you entered before you reached that page should still be in your return. 

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Highlighted
New Member

I started entering my T4 information my session time out and when I logged back in the information was gone. How do I get it back.

You need to sign back into TurboTax using the same username and password you used when you signed in and started your return: https://ww1.2017.turbotaxonline.intuit.ca/?_swlg=en

The info on the page you were on (T4) might not have saved because info saves when you move between pages. But, everything you entered before you reached that page should still be in your return. 

View solution in original post

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